Support
Company Data Guys support
Get help with API keys, billing, HubSpot installation, app-card setup, data quality, and account access.
Contact methods
Support email
Email support@companydataguys.com. Include your HubSpot portal ID when the issue involves the HubSpot app.
Expected response time
We target one business day for normal support requests and faster triage for install, billing, or production API access issues.
Report bad enrichment data
Send the HubSpot company record ID, company profile URL, timestamp, and the field that appears wrong to support. We use that information to reproduce the lookup, compare it with the public company profile, and correct product behavior when needed.